Description
The KOYA kiosk is an all-in-one counter touch kiosk for restaurants, quick-service outlets, retail chains and leisure venues that want to smooth the queue and give customers autonomy. Delivered assembled with its 21.5 inch capacitive touchscreen, SAGA thermal receipt printer and 2D scanner, it accepts an optional arm with a clamp for a payment terminal. The Q25 arm is one of the variants of that option: it attaches the electronic payment terminal to the kiosk, facing the customer, at a height that makes PIN entry and contactless reading easy. The terminal stays attached to the kiosk, which prevents handling and drops. The arm fits the kiosk whether it is counter-mounted, on the floor stand or wall-mounted. It ships on its own; the payment terminal is supplied by the payment provider and its link with the ordering software is handled by the software vendor.
Specifications
| Type | Arm with clamp for payment terminal |
|---|---|
| Version | Q25 |
| Compatible kiosk | KOYA 21.5 inch, Windows and Android versions |
| Position | Terminal facing the customer |
| Kiosk mounting | Counter mount, floor stand or wall mount |
| In the box | Arm only, payment terminal not included |
| Warranty | 1 year return-to-workshop |
Delivery and warranty
Ships within 3 business days. Manufacturer warranty: 1 year return to workshop.
Use and tips
Plan for it when ordering a KOYA kiosk meant to take card payments. Before choosing between the Q25 arm and the universal arm, check the payment terminal model selected with your payment provider and the ordering software. Plan the routing of the terminal cable along the arm.
Frequently asked questions
Which software and equipment does this product work with?
Arm designed for the KOYA kiosk; compatibility with the payment terminal depends on the model selected and must be confirmed before ordering.
How is it delivered?
Ships within 3 business days. Tracking is sent by email as soon as the carrier picks up the parcel.
What is the warranty?
Manufacturer warranty: 1 year return to workshop. After-sales service is provided by Perimatic, maker of the SAGA brand; contact us for any support request.